Refund policy

RETURN POLICY

We hope that you love our products, but we understand that sometimes things just don’t work out. We ask that you notify us of any problems within 30 days of the receipt of your order. We reserve the right to change or amend this policy. In some instances, certain returns may be subject to a restocking fee, but please reach out to us first so we can help you resolve any questions or issues you may have.

For assistance with returns, please reach out to our Customer Advocate team through email at info@marala.ca.

DISCLAIMER

Please allow 1-2 weeks once the return has arrived at our warehouse for return processing and approval. Results may vary from person to person, and we do not guarantee specific outcomes. For customers with allergies, all ingredients are listed. We advise reviewing them carefully before consuming our products.

Representations regarding the efficacy and safety of Marala dietary supplements have been evaluated by Health Canada and have Natural Product Numbers (NPNs).  It is important to note that the Food and Drug Administration (FDA) evaluates foods and drugs, not supplements, including the products offered by Marala and therefore products have not been evaluated by the FDA.

The information presented on the Marala website is not intended as a substitute for, or an alternative to, medical advice, diagnosis, or treatment. We strongly recommend consulting with a licensed physician or medical doctor before using any supplemental dietary product.

Customers and potential customers should consult with a physician before using Marala products especially if they have a serious medical condition, are using prescription medications, or are breastfeeding or pregnant.